Can I buy from multiple shops at the same time? How does that work?
Where do I pick up my order?
How will I know when my order is ready?
What happens if an item from my order is unavailable?
Can I add an item to my order?
Can I change an item in my order?
Can I delete an item from my order?
Can I cancel my order?
When will my credit card be charged?
What is your return policy?
How do I return or exchange a product?
What happens to my discount if I make a return?
How does my shop join Shop the Blok?
What are the steps for preparing an order for pickup?
What if a customer never picks up their order?
How do I update my inventory on Shop the Blok?
Do you update my inventory after a purchase is made from my store on Shop the Blok’s platform?
What if a customer wants to change an item in their order?
What happens if I don’t have an item in a customer’s order?
How do I mark that an item in an order is unavailable?
What if a customer wants to cancel their order?
What is Shop the Blok’s return policy?
How do I process a return?
Who pays for discounts?
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